Refunds and cancellation

Try it free first

Every account starts with about 10 free answers and no card, so you can see how the assistant answers before paying anything.

Cancelling

Cancel from Account at any time, in two taps. The subscription stops renewing; your plan and its remaining questions run to the end of the paid month. No cancellation fee.

Refunds

• First month, not for you: if you ask within 14 days of your first payment and have used 20 questions or fewer in that month, we refund the month in full.
• Renewals: a renewal charged by mistake (you cancelled before the renewal date, or you did not use the service at all in the new month) is refunded if you write within 7 days of the charge.
• Top-ups: refundable within 7 days if none of the top-up questions has been used; otherwise not refundable.
• Founding price: the same first-month rule applies to the first founding payment; after that, the founding months are not refundable, but you can cancel at any time.
• Our fault: if the service was down for most of a paid month, or an error on our side charged you twice, we refund without conditions.

Refunds go back to the original payment method through Dodo Payments, usually within 5–10 business days of our confirmation. Write to petarb97@gmail.com from the e-mail on your account, with the date of the charge.

What is not refunded

Broker-checked answers that were delivered, documents that were generated, and months in which more than 20 questions were used, except where the law says otherwise. Consumer protection rules that apply to you take precedence over anything here.